1. Information gathering

1.1. We collect and save information when you register on our website, sign in to your account, make an order and logout from your account. Also we collect and save information when you are using our application. This information includes:

  • Your name;
  • Your e-mail address;
  • Your country;
  • How did you know about us;
  • Your car(-s) make/model;
  • Delivery address and phone number in order to send electronic purchase receipt and notifications about delivery status;
  • Your phone number in the support chat &ndash it is optional.

1.2. Besides, we automatically register the following information about your device and browser:

  • Your IP-address;
  • Device location country and city, defined approximately by your IP-address;
  • Your operating system name and version;
  • Your browser name;
  • Requested page URL.

1.3. The information that is collected in our application is impersonal and not tied to a specific account on our website, and includes:

  • Name and model of your device;
  • Operating system version;
  • Amount of free disk space and RAM on your device (is collected when the application crashes).

2. Information usage

The information we gather you can be used to:

  • Contact you by e-mail;
  • Show you the history of actions with your account for security control purposes;
  • Deliver you the order (we can transfer your name, delivery address and phone number to the delivery service provided that this organization will not sell, exchange or transfer this data to third parties);
  • Improve our website and application;
  • Improve user support;
  • Arrange a promotion, competition or organize research.

3. Disclosure of information to third parties

3.1. We are the only owner of the information collected on this website. We do not sell, exchange or transfer personal data to third parties or individuals, with the exception of data required in cases specified in paragraphs 2 and 4 of this Policy.

3.2. We are ready to share information in order to prevent crime or help in their investigation if it is a question of suspicion of fraud, actions physically threatening the safety of people or in other cases when it is prescribed by law.

3.3. Non-confidential information that is not tied to a particular account on our website can be provided to other companies for the purpose of collecting and processing statistics on the use of our website and application, marketing, etc.

4. Protection of personal data in online payment

4.1. When paying for an order with a bank card, the payment processing (including entering the card number) takes place on a secure page of the processing system, which has passed international certification. This means that your confidential data (card details, registration data, etc.) are not sent to the online store, their processing is completely protected and no one, including our online store, can receive the personal and banking data of the client.

4.2. When working with card data, the information security standard developed by the international payment systems Visa and MasterCard - Payment Card Industry Data Security Standard (PCI DSS) is used, which ensures the safe processing of the details of the Holder's Bank Card. The applied data transfer technology guarantees the security of transactions with Bank cards through the use of TLS (Transport Layer Security), Verified by Visa, Secure Code, MIR Accept protocols and closed banking networks with the highest degree of protection.

4.3. In case of a refund, the funds are returned to the same card with which the payment was made.

5. Protection of information

We use a variety of security features to ensure the safety of your personal data. Our website uses a secure https connection over TLS 1.2, which ensures data transfer using the most advanced encryption. We also protect your data offline: the servers on which sensitive information is recorded are in a safe environment.

6. Use of cookies

Our cookies are used to provide the mechanism for signing in to your account, as well as determining when you visit us again. The cookies do not contain any confidential information.

7. E-mail usage

We use e-mail to provide information about your account, orders or licenses.

8. Privacy Policy acceptance

By registering and using your account on our website, and by using our application, you agree to this Privacy Policy.

9. Account and data removal

You can delete your account and all related data from our service at any time by clicking on the "Delete your account" button in your Personal area in the section "My profile". Please pay attention that all data related to your account, including your orders and information about devices and licenses, will be deleted from the system, so you will not be able to use the service any further, and you will need to purchase the license key necessary for the application to work again. This action is irreversible, and no data can be restored afterwards. The data will be finally deleted from the system within a month after you perform this operation.

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Contact us

Tech support e-mail: support@droidoncar.com
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With the help of bank:
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